Episode 162: Dr Susan Friedman Pt2: Emotions
This is part 2 of our conversation with Dr. Susan Friedman. When Susan presents at the Clicker Expo, I always make a point of sitting in on her presentations. But more than that, I like spending time with Susan in between talks. I learn a lot watching how generously and kindly she handles every situation. I have developed a mantra as a result - what would Susan do? I’m in a restaurant with slow service and frazzled staff - what would Susan do? I’m in a long line that isn’